CHEP reserves the right to cancel a program due to insufficient enrollment or any unforeseen circumstances. Every effort will be made to notify participants of thecancellation. In cases of extreme weather, a public service announcement will be made.Check our website for detailed information. All fees will be fully refunded or a credit voucher offered if CHEP cancels a program.
Participants: Cancellations must be received either in writing, by email or by phone prior to the program date. You may choose one of the following options:
• A refund minus a $10 processing fee.
• A credit VOUCHER for the full registration fee to be used within the next six (6) months.
• Credit vouchers are transferable and may be used toward a future program prior to their expiration. Please note that in order to receive appropriate credit, original credit vouchers must accompany registration form. Credit vouchers cannot be exchanged for money and will not be reissued after expiration.
• Cancellations received on the day of a program will receive a credit VOUCHER less 50%. NO REFUND or credit voucher will be given for cancellations received after the program date.
• Refund for materials (included) will not be given, and will be deducted from eligible refund amount.
Due to the nature and demand for these courses, the following cancellation policy applies:
• MORE than 20 Business Days: please refer to the above options
• 20 - 10 Business Days = Credit voucher minus 50%
• 9 Business Days or Less = NO REFUND OR Credit voucher
*PLEASE NOTE: Refund for books will NOT be given*